We’re here to help. So your enquiry reaches the right place faster, pick the topic and email us at the matching address — it’s always the same inbox, with the subject tag shown on each card.
General support
Questions about the app, account problems or suggestions.
Write with subject [Support]Privacy
Exercise GDPR rights, questions about data processing or the DPO.
Write with subject [Privacy]Legal
Questions about the Terms of Service or legal requests.
Write with subject [Legal]Security report
Vulnerabilities, sensitive bugs or responsible disclosures.
Write with subject [Security]
Single email: hola@nofallo.com
Response times
We answer support enquiries within a maximum of 5 business days. GDPR rights requests are answered within the legal one-month deadline.